Abnormal orders
5 Docs
Why was my order canceled and my payment refunded?
Last Updated: October 24, 2024Here are some common reasons for this situation: 1.The payment is rejected by your card issuer. You could contact the...
When will I get a refund after I rejected my order?
Last Updated: October 24, 2024If you rejected the order, the goods will be returned to the sender (Likepax). When the tracking information shows the...
Why cannot I find the order in my account?
Last Updated: October 24, 2024Here are the ways to find your order in your account: 1. Please check if you have logged into the...
Why did the order status say to contact the customer?
Last Updated: October 24, 2024This means we have sent an email to you about the order issue, we suggest you check the account email...
What does “Split Shipped” mean?
Last Updated: October 24, 2024It means your order has been split into several packages to be delivered. Usually it happens when your order contains...