Return and Exchange
7 Days DOA Guarantee Policy
Last Updated: October 28, 2024If the item you received is damaged, please contact us within 7 days of the order being received and provide the clear and valid...
7 Days Missing/Wrong Items Guarantee Policy
Last Updated: October 28, 2024When you sign for the package, we highly recommend you to unpack and check the item(s). If there is an...
No Reason Returns Policy
Last Updated: October 28, 2024To improve your shopping experience in Likepax, we have return and exchange worry-free policy for some products (giveaways are not...
How can I send you a video of my faulty product?
Last Updated: October 28, 2024We recommend that you follow the steps below: Step1. Upload videos on YouTube 、 Google drive、WeTransfer.You can refer to the...
I don’t know how to use this product. What can I do?
Last Updated: October 28, 2024If you require any further information or assistance on how to use one of our products, please do not hesitate...
My product arrived faulty/damaged. What can I do?
Last Updated: October 28, 2024You will be covered by the Likepax 7 Days Guarantee. You can take some photos or a short video showing...
My products have stopped working. What can I do?
Last Updated: October 28, 2024If one or more of your products have stopped working, we kindly suggest you could follow the steps below: 1) Try...
One or more items are missing when I open the package. What can I do?
Last Updated: October 28, 2024Below please find enlisted some of the most common reasons: 1. The order was split: check if your order has...
I received the wrong AC adapter for my country. What can I do?
Last Updated: October 28, 2024We usually send our customers an adapter suitable for their delivery countries. If you did not receive it or it...