Electric Scooters/Bikes Quality Guarantee Policy

For the following categories of products, Likepax will provide quality warranty service if there are any quality problems or non-human caused problems. Warranty time starts from the time when you receive the goods. Please note that any overdue requests will not be accepted.

Reference of Quality Guarantee Solutions:

1. Refund: partial refund / full refund / return and refund.

2. Reship: resend partial products / a new replacement.

Electric Scooters
Product Parts	Accessories	Guarantee Period	QA Solutions	Additional Instructions
Body Structure	Frame / Front fork / Rear Fork	1 year	Reship / Refund	Free replacement for natural cracking, sealing-off and breakage
	Folded Components / Handlebar / Accelerator / Brake Device	1 year		Replacement is available if it is not working
	Folding Stem / Disc Brakes	1 year		/
Electronic Accessories	Battery	180 days	Reship / Refund	Replace in cases of attenuation by more than 50%
	Charger	180 days		Replace only in cases of dysfunction
	Controller / Display Meter / Motor / Rear Light	1 year
	Remote Controller / Front Light	1 year		Replacement is available if it is not working
Wearing Parts	Handlebar Grip / Saddle / Foot Pad	14 days	Reship / Refund	/
	Wheels	30 days
	Front and Rear Hubs	180 days
	Battery Hatch Cover	1 year

Electric Bikes
Product Parts	Accessories	Guarantee Period	QA Solutions	Additional Instructions
Electronic Components	Front Light	90 days	Reship / Refund	Replace only in cases of dysfunction
	Display Screen / Switch	180 days
	Motor / Controller / Charger	1 year
	Battery	1 year		Replace in cases of attenuation by more than 50%
Other Components	Kick Stand / Tire / Speed Handlebar / Power Brake Lever / Brake / Fender	90 days	Reship / Refund	Replacement for transport and natural damage
	Pedal / Freewheel / Thumb Shifter / Rear Derailleur	180 days
	Front Fork / Folding Stem / Handlebar	1 year
	Frame	3 years

Notes:

1. For products purchased with large promotional discounts (snatch, half-and-above discounts, free gifts, giveaways, etc), if there are any quality issues, refund is the only available option.

2. If the product is damaged or misused by the customer (including accidental damage, collision damage, any accident or flooding damage), the product warranty will become invalid immediately. No compensation is available in such cases. However, you are welcome to contact us to purchase a replacement or spare parts.

3. Proof is needed for any non-human quality problems.

4. For some products, customers need to provide damage proof or cooperate to check and confirm problems, otherwise we may not be able to cover you under Electric Scooters/Bikes Quality Warranty Policy.

5. 【The warranty is invalid if the customer operates the product under the following circumstances】:

-modify, delete, customize or exchange product components

-use the device in an inappropriate manner